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Bug Reports

If something in netnet.studio didn’t work the way you expected, we want to hear about it! This document explains how to file a helpful bug report with enough detail for us to reproduce the issue on our end and fix it.

Don't forget, if this is your first time contributing to an open source project you'll need to start by creating a GitHub account, if you've already got one make sure you're logged in before filling out the form below.

Filing a New Issue

We use GitHub to track all of our issues, you can use the form below to create a new issue. Because different devices, operating systems, browsers, settings, or even small differences in the steps taken can lead to different results, sharing your setup and exactly what you did gives us the best chance to reproduce the bug on our end so we can fix it! So please fill in as much as you can below then click Open on GitHub to open a pre-filled issue, or Copy to copy the text and paste it into a new issue yourself.

Where it happened
Frequency
Platform
Extra context (optional but VERY helpful)

📎 Once you open the issue on GitHub, you can drag and drop screenshots or screen recordings directly into the text field, this is extremely helpful for us!

Copied to clipboard!
🙏 Opening an issue is the start of a conversation between you and us. Please keep an eye on it, as we may ask clarifying questions to help fix things. Thank you for taking the time to report a bug!




The Manual Approach

If you're experiencing issues with the form above and would prefer to simply create your own issue manually you can do so by vising:

Please use the template below as a starting point and dont' forget, as mentioned in the contributors page, you'll need to create a free GitHub account before you can contribute:

Platform
- Device:
- OS + version:
- Browser + version:
- Extensions/privacy settings (if any):

Expected result:

Actual result:

Where it happened
- Widget/feature:
- URL (if relevant):

Steps to reproduce
1.
2.
3.


Frequency
- [ ] Always  - [ ] Sometimes  - [ ] Happened once

Optional but SUPER helpful context
- Screenshots/video:
- Console errors (copy/paste):